Reliable | Personalized | Experienced
Serving Central & Southeast Ohio
Streamlined IT Solutions That Work For You
Serving Central & Southeast Ohio
Streamlined IT Solutions That Work For You
Whether you're running a growing business or managing a public organization, TechTide IT offers tailored solutions to meet your needs—from data transfers and security checks to full network setups and equipment installs.
About TechTide IT
At TechTide IT, I believe technology should empower your business—not overwhelm it. My goal is simple: to provide dependable IT solutions that let you focus on what you do best.
With a Bachelor’s in Business Management and an Associate’s in Computer Science from Ohio University, I bring over 10 years of hands-on IT experience to the table. From network setup and cybersecurity to ongoing tech support, I understand what it takes to keep systems running smoothly and businesses operating with confidence.
Over the years, I’ve supported a wide range of clients—school districts, sheriff’s departments, small businesses, and startups—delivering reliable service, straightforward communication, and practical solutions tailored to each organization’s needs.
At TechTide IT, you’re not just another customer—you’re a partner. And your tech success is my mission every day.
__ Justin Fox, Owner
jfox@techtideit.net
Services Offered
At TechTide IT, we offer a full range of personalized IT services designed to keep your business running smoothly and securely. Whether you’re setting up a new office, upgrading your network infrastructure, or looking for expert tech support, we deliver reliable, hands-on solutions tailored to your needs. Our services are trusted by small businesses, government agencies, and organizations across Central and Southeast Ohio for their efficiency, clear communication, and long-term value.
Core IT Management Services
- 24/7 Remote Monitoring & Management (RMM)
We proactively monitor your systems around the clock to catch issues before they become problems. - Proactive System Maintenance
Regular updates and performance tuning to keep your devices fast, secure, and reliable. - Patch Management & Software Updates
We ensure your software and operating systems stay current and protected against vulnerabilities. - Asset & Inventory Management
Track and manage all your hardware and software to avoid downtime and plan for upgrades.
Cybersecurity Services
- Endpoint Detection & Response (EDR)
Advanced threat detection and automated response for all computers and servers. - Managed Antivirus & Threat Protection
Enterprise-grade antivirus solutions, configured and monitored for maximum protection. - Firewall Configuration & Monitoring
We secure your network perimeter with properly configured and monitored firewalls. - Security Awareness Training
Employee training programs to reduce the risk of phishing, scams, and human error. - Vulnerability Scanning & Remediation
We scan your systems for security gaps and fix them before they can be exploited. - Multi-Factor Authentication (MFA) Management
Add an extra layer of login protection to accounts, apps, and systems. - Email Security & Phishing Protection
Protect inboxes from spam, viruses, and phishing attacks with smart filtering. - DNS Filtering & Web Protection
Block access to malicious websites and content to prevent threats before they reach your devices.
Backup & Disaster Recovery
- Managed Cloud Backups
Automatic, secure cloud backups of critical data with quick restore capabilities. - On-Premise & Hybrid Backup Solutions
Local + cloud backup options for faster recovery and data redundancy. - Disaster Recovery Planning
We help you plan for the unexpected so your business can recover quickly from any disruption. - Business Continuity Services
Ensure critical systems stay up and running—even during hardware failure or cyberattacks.
Cloud & Productivity Solutions
- Microsoft 365 / Google Workspace Management
Setup and support for cloud email, calendars, file sharing, and productivity tools. - Cloud Migrations & Licensing
We handle the move to the cloud and manage your software licenses to save you time and money. - Email Hosting & Archiving
Reliable email solutions with built-in backups, compliance, and long-term storage. - File Sharing & Collaboration Tools
Secure access to your files anytime, anywhere with tools that boost team productivity. - VoIP Phone System Management
Cloud-based business phone systems with features like auto attendants, voicemail to email, and call routing.
Network & Infrastructure Services
- Network Design & Installation
Custom-built networks that match your business needs, built for speed and security. - Wi-Fi & Switch Configuration
Strong, stable wireless and wired network setups with professional-grade equipment. - Server & Workstation Deployment
We install, configure, and maintain servers and user devices to ensure smooth operations. - Structured Cabling Services
Clean, organized cable installations that support your network’s performance and growth. - VPN & Remote Access Setup
Secure remote access to your systems and files so your team can work from anywhere.
Compliance & Consulting
- IT Audits & Risk Assessments
We review your current setup to find risks, inefficiencies, and opportunities for improvement. - HIPAA, NIST, & CMMC Compliance Assistance
Support for meeting industry standards and regulations to keep you compliant and secure. - Technology Consulting & IT Roadmaps
Strategic planning to align your technology with your long-term business goals. - Vendor Management & Procurement
Let us handle IT vendors, warranties, and purchases—saving you time and hassle.
TECHTIDE IT
TECH FAQ
An MSP is a company that remotely manages your IT infrastructure and end-user systems on a proactive basis—so you can focus on your business, not tech headaches.
MSPs offer cost-effective, expert-level support without the overhead of hiring full-time staff—plus 24/7 monitoring, security, and scalability.
We support a wide range of clients, including small businesses, government entities, schools, and startups.
We offer full IT management, including help desk support, network monitoring, cybersecurity, backups, cloud services, and more.
Yes! We handle both ongoing support and one-time projects like network upgrades, data migrations, or equipment installations.
While most issues can be resolved remotely, we do offer on-site support when needed—especially for local clients.
We use industry-standard security protocols, including endpoint protection, firewalls, data encryption, and regular backups.
We have robust disaster recovery plans in place to minimize downtime and get you back up and running quickly.
We offer tiered monthly packages based on the number of devices/users and level of service. No hidden fees.
No. We offer flexible agreements because we believe in earning your trust month after month.
Absolutely. We offer custom plans tailored to your needs and budget.
Simple—book a free consultation, and we’ll assess your needs and recommend the best solution.
We begin with a discovery session, then audit your current environment, set up monitoring tools, and gradually take over IT operations with minimal disruption.
Most tickets are responded to promptly. Urgent issues get immediate attention—24/7.
